Impact Business Technology uses a central monitoring system that alerts us to potential issues before they become problems. Every day, our technicians personally check your network to verify the operation of key systems. These proactive services are coupled with a fast response time when you need immediate help, and a guarantee that your network will work 24/7, or the maintenance services are free.*

*Customers who opt for a maintenance contract from Impact BT get an unconditional guarantee that the critical components of their network and the user workstations will be available and working every day. If Impact BT is unable to resolve an issue affecting network performance within 2 hours, we will refund a portion of the monthly maintenance fee.